Resolved
This incident has been resolved and services are operating normally. Thank you for your patience.
Monitoring
The fix for the chat widget message delays has been implemented. We are monitoring the system to ensure normal functionality is fully restored.
Identified
Engineering is still working on the resolution, and we are closely monitoring progress to restore normal functionality as quickly as possible.
Identified
We have identified the cause of the delays affecting message delivery in the chat widget. Our team is working on implementing a fix and will provide an update once resolved.
Investigating
Our team is continuing to investigate the cause of the message delays in the chat widget. We’re actively working toward a resolution and will share further updates shortly.
Investigating
We are currently observing delays when sending messages via the chat widget. Our team is investigating the issue and working on a fix. Updates will be shared as we learn more.